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Customer Relations
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Collections Procedure
Learn more about the collections procedure for payments.
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Contacts
Find contact information for the Water and Sewer Department.
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Customer Comments
Submit the contact inquiry form to get in touch with the Water and Sewer Department.
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Customer Rights
Any customer who has questions or complaint or who disputes all or part of a bill should contact the office of the Bristol Water and Sewer Department.
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Real Estate Closing Form
Access the real estate closing form.
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Discolored Water
Information regarding Discolored Water.
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Hydrant Inspection or Flow Test
Form for Hydrant Inspection or Flow Test
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Sanitary Sewer Smoke Testing
The Bristol Water and Sewer Department's sewer main smoke testing study will help the department identify areas of concern that affect our wastewater facility.
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WATER PERMITS
A Water Permit can only be issued to a licensed Plumber who holds a valid P-1 or P-7 license. Said license holder must be on job site at all times.
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SEWER PERMITS
A Sewer Permit can only be issued to a licensed Plumber who holds a valid P-1 or P-7 license. Said license holder must be on job site at all times.
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Service Line Inventory
All information for the City of Bristol residents regarding the Lead and Copper regulations.