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  • OFFICE CLOSURE - FEB. 23, 2026

    Due to Blizzard Calvin, the Bristol Water and Sewer Department's Office will be closed on Monday, February 23, 2026.  Customers who wish to leave a payment at the office may do so using our 24/7 secured lockbox located by the drive-up window OR you can make your payment online by visiting our website www.bristolctwatersewer.gov/1101/.  Payments made online are not subject to a surcharge.  

    Home - Water and Sewer
    Posted on February 22, 2026

  • FROZEN PIPES

    We have received numerous calls for frozen pipes throughout the City and wanted to share this information again as the temperatures will stay below freezing for the next few days.
    It's going to be cold this weekend, so we wanted to remind all our customers to protect their pipes from freezing.
    Even the littlest draft to a water meter or pipe can cause it to freeze and crack. Once the meter or pipe thaw, water will leak into the property.
    We always recommend that if your water meter is in a colder spot in the property, that you open doors around it to let warm air in, especially in raised ranches where the meter is under the stairs.
    The picture below is from a house in Bristol where the owners were away, pipes froze and then flooded the house.
    For tips on how to protect you pipes, check out these videos:
    @bristolctpub@mayorsofficebristolct @bristolallheart 

    Home - Water and Sewer
    Posted on December 15, 2025
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